Project ManagementWe recognise the need for a building company to remain flexible to the needs of their clients. Flexibility by listening to clients’ needs, monitoring those needs, and adjusting the capabilities of our business to meet those needs, is vital to maintain our focus on client satisfaction.
“Quality can not only be built in – it needs to be inspected in! Our loyal work force ensures my high standards are reflected in the finish of our homes ” -- Steve Heisig (Builder / Manager) Each member of the Heisig Team is extremely focused on providing excellence in customer service and professionalism, from first contact, to handover and beyond.
Sales & DesignSpecialising in one off building design and construction, our clients benefit from 3D computer imaging of their homes, presented on a Plasma screen TV in the comfort of our Sales Lounge. Our clients are shown the valued principles we have integrated to deliver the best result – a smart design, delivered on time, individually customised to their expectations and budget requirements.
Cabinetry Design and Home DecorationOur clients experience a wealth of knowledge and the best advice available through the Heisig Constructions interior design division. A fully rendered design concept of our client's colour selections is provided to ensure all important decisions are made with confidence.
AdministrationOur administration team has been recognized by our peers and rewarded with Industry Customer Service Awards. An open communication network is established and maintained throughout the building process. Such things as contact management, construction progress claims and variations are provided to clients on an ongoing basis to ensure they are well informed and up to date with the progress of their new home at all times.
Construction Management and Client LiaisonFrom conception of a Heisig project, the construction management team enjoys insight into the development of the initial stages, working alongside our sales and design staff. From estimating the initial concept to structural design and material take-offs, job orders, supervision and project management, construction management and client liaison, our clients can be confident that our high levels of quality control are exceeded time and time again.
The inception of our client liaison manager was brought about by the increasing complexity of the building projects Heisig are renowned for. We felt it necessary for clients to be professionally guided through the building phase of their new homes. Nurturing such client-builder relationships throughout construction fosters mutual respect and a healthy after sales relationship.
“Our systems have evolved through over four decades of professional practices and proven methods! Where many companies are experimenting with their client’s homes, in some cases to their detriment, we’ve consistently been delivering a proven product and honouring our commitment to professionalism since 1970. Our clients enjoy honest proven practice. They benefit through relationships which have been harboured and maintained for over 41 years, thus ensuring that any Heisig Constructions Trades understand our company expectation and know our ways… again and again… Not experimenting – setting the standard!" -- Marcus Arber (Designer / Manager)
Let us personalise your project management plan to ensure you are not an experiment too - Heisig Constructions “your home builder”.